Return Policy

At Dhaka Mart, we strive to ensure the best shopping experience for our customers. While we generally do not offer returns, we do accept return requests under special circumstances, as outlined below:

Eligible Return Cases:

• You received the wrong product.

• The product is damaged or defective upon delivery.

You may request a product exchange if your case falls under any of the above. To initiate the return process, please contact our customer service team as soon as possible after receiving your order.

Please note that returns are only accepted after proper verification, and the product must be unused and in its original condition.

Feel free to contact us via our hotline or messaging channels for any assistance.