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Terms & Conditions


Welcome to Dhaka Mart.

Before using our website and services, please read our Terms & Conditions carefully. You agree to be bound by these terms by accessing or using our platform.

1. General Terms

  • Dhaka Mart is an online shopping platform that provides various products, including women's clothing and accessories.

  • By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Ordering & Payment

  • All orders placed through Dhaka Mart are subject to availability and acceptance.

  • We accept payments via online methods, mobile banking, and cash on delivery (COD).

  • Prices are subject to change without prior notice.

  • Dhaka Mart reserves the right to cancel any order due to pricing errors, stock unavailability, or fraudulent activity.

3. Delivery & Shipping

  • We deliver products across Bangladesh within the specified delivery time.

  • Delivery charges vary based on location and delivery type.

  • Dhaka Mart is not responsible for delays caused by third-party courier services.

4. Return & Refund Policy

  • Returns are only accepted if a wrong or defective product is delivered.

  • Customers must report any issues within 24 hours of receiving the product.

  • Refunds will be processed within 7-10 days after verification.

5. User Responsibilities

  • Customers must provide accurate and complete information while placing an order.

  • Misuse of our website, fraudulent activities, or policy violations may result in account suspension.

6. Privacy Policy

  • Dhaka Mart respects customer privacy and ensures data protection.

  • Personal information will only be used for order processing and service improvement.

  • We do not share customer details with third parties without consent.

7. Intellectual Property

  • All content, including text, images, and trademarks, on Dhaka Mart’s website is the property of Dhaka Mart and cannot be used without permission.

8. Dispute Resolution

  • Any disputes related to Dhaka Mart shall be resolved under the laws of Bangladesh.

  • For complaints, customers can contact our support team at 01958-344155 or mail@dhakamart.fashion.

By using Dhaka Mart, you agree to abide by these terms and conditions. If you have any questions, feel free to reach out to our customer support team.

📞 Hotline: 01958-344155
📩 Email: mail@dhakamart.fashion
🌐 Website: dhakamart.fashion